Telcos Prioritizing Cloud Monetization According to Latest Research

New white paper authored by Heavy Reading tracked cloud strategies for Communication Service Providers around the world

FOSTER CITY, Calif.–(BUSINESS WIRE)–#5GMATRIXX Software, a global leader in 5G monetization solutions, today announced the release of a white paper entitled “Monetizing the Cloud-Based Network,” in partnership with Google Cloud. The white paper presents key findings from a global survey of Communication Service Providers (CSPs), conducted by Heavy Reading, highlighting the industry’s transformation to the cloud and progression toward 5G monetization.

Cloud deployment continues to be a top focus for CSPs of every size around the world. The research confirms the industry does not subscribe to a one-size-fits-all monetization strategy for the cloud, reinforcing that operators must approach their cloud migration with flexibility—both in mindset and operational design. Though 77% of CSPs are considering a hybrid cloud model, there continues to be significant investment made in dedicated private clouds and purely public cloud environments.

CSPs are prioritizing the migration of 5G API-based applications, 5G core network functions and data platforms to the cloud. The migration of API-based applications mimics hyperscaler operations, while network functions and data platforms in the cloud reflect CSPs’ vision to streamline elements that are central to innovating their market offers. Nearly one-third of CSPs are also prioritizing transforming their OSS/BSS and charging, recognizing that current legacy operations and monetization processes are ill-suited for the agility and innovation that cloud ecosystems can deliver.

“This latest research highlights how far CSPs have come in accepting that cloud and related monetization technologies can help them better keep pace with demands of consumers and enterprises in a new 5G era,” said Marc Price, CTO of MATRIXX Software. “However, there is a lot of work remaining for telcos aspiring to transition into ‘techcos’ positioned for next-generation services.”

“A key finding,” Price continued, “is nearly 40% of respondents acknowledge that additional work is needed to reduce BSS complexities and maximize monetization potential. Evolution to the cloud must be paired with new solutions that are both suited to this environment and designed to create new associated revenue streams. This focus remains critical for telcos to effectively compete and win with shifting consumer and enterprise demands.”

The research revealed high interest in emerging business models such as B2B2X. CSPs place significant value on real-time, contextual data that can enable these emerging models, such as performance analytics and deeper insights into service experience, mobility and user equipment (UE) behavior. Other areas of importance for cloud monetization strategies include embedded AI and automation, real-time performance, edge, ultra-low latency and marketplace commerce.

“We are pleased to partner with MATRIXX Software on the ‘Monetizing the Cloud-Based Network’ research,” said Don Tirsell, Head of Global Partnerships and Business Development, Google Cloud. “One of the key takeaways from this research is how CSPs measure value from their 5G investments at every level, both externally and internally. This perceived value of network and operations optimization, customer experience and network security offers a compelling reason to overcome barriers to implementation, including corporate governance, organizational restructuring, and budget reevaluation and reallocation. Together, MATRIXX Software and Google Cloud are working to guide organizations through their cloud progression and 5G implementation process.”

MATRIXX partners with Google Cloud to deploy its cloud native Digital Commerce Platform (DCP) on Google Cloud’s Confidential Computing VMs. With this public cloud-based IT infrastructure, CSPs can achieve cost, scalability and performance benefits while delivering 5G monetization for consumer and enterprise services. Download the “Monetizing the Cloud-Based Network” white paper here. To learn more about MATRIXX DCP on Google Cloud, visit

About MATRIXX Software

MATRIXX Software delivers a modern converged charging and commerce solution proven at scale. Its cloud native Digital Commerce Platform provides network-grade, mission critical software that unlocks new network monetization opportunities. With its no-code configuration capabilities, MATRIXX empowers service providers with the agility necessary to easily develop, deploy and monetize new products and services. MATRIXX is the platform of choice powering many of the world’s leading communications companies, IoT players and emerging network infrastructure providers. MATRIXX makes it possible to harness commercial innovation and on-demand customer experience to better compete and drive new revenue and growth opportunities across markets and verticals.

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Jennifer Kyriakakis

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