PCmover provides flexibility, ease of use, reliability and speed for PC migrations, allowing IT service providers to dramatically improve customer experience
BELLEVUE, Wash.–(BUSINESS WIRE)–#PCmigration–Laplink Software, Inc., the global leader in PC migration and creator of the only software of its kind recommended by Microsoft®, Intel®, and all major PC manufacturers, today announced that POWER and SmartSource have adopted PCmover Enterprise to securely and efficiently deliver data migration services as part of setting up new PCs for their respective customer segments. Transferring data, settings and even applications remains the No. 1 hurdle (apart from price) to purchase a new PC for consumers and the No. 1 cost driver in deploying PCs in small or large organizations.
Due to the COVID-19 pandemic, a large number of people worldwide are now working from home and worldwide PC shipments have increased, according to Gartner, as users demand improved hardware for efficient home offices. As anyone who has set up a new PC knows, it can be a time-consuming process that requires valuable IT resources and impacts employee productivity. Unlike Microsoft’s User State Migration Tool (USMT), Laplink PCmover Enterprise offers a simple and fast migration solution of the complete user’s PC personality including applications, user profile settings, and user data files and folders. For organizations like POWER and SmartSource, PCmover provides an easy-to-use PC migration solution that improves customer satisfaction and reduces costs.
POWER, one of the largest consumer electronics retailers in Scandinavia, selected PCmover Enterprise as its tech bench solution to migrate personal data from old PCs to new PCs when customers purchase new computers. PCmover has allowed POWER’s employees to provide a valuable service to its customers while reducing the required labor and delivering improved customer service.
“PCmover has not only saved our customer support team a lot of time, it allowed them to help customers fix more complex technical support issues,” said Lisa Nielsen Bred, Nordic support specialist at POWER.
SmartSource works closely with companies in a variety of sectors including retail, financial services, government, and healthcare to recommend and implement cost-effective new technology solutions that improve business performance. For enterprise customers, SmartSource uses PCmover Enterprise to migrate legacy applications and PC settings and data for its customers.
According to Jim Keck, senior executive at SmartSource, “The ability to customize PCmover software allows us to work quickly with the client to customize the application when we’re doing a user migration. It’s just so easy to use and the support from the Laplink team is outstanding.”
“Whether it’s manufacturing or public sector, academia or auto manufacturing, PCmover offers the easiest, most cost-effective solution to manage enterprise PC migrations,” said Thomas Koll, CEO of Laplink. “Especially during the shift to employees working remotely, PCmover enables IT staff to streamline the PC migration process and allows them to focus more time on projects and tasks that move their organization forward.”
PCmover Enterprise is used by the world’s leading organizations including two of the top four accounting firms, two of the top four automotive manufacturers, two of the top four universities and several government agencies as well as many other companies in consumer electronics, IT consulting, manufacturing, pharmaceutical and multiple other industries.
About Laplink Software, Inc.
For nearly 40 years, Laplink has been a global leader in consumer, SMB and enterprise PC migration software, and has earned the loyalty and trust of millions of organizations and customers worldwide. The company’s PCmover software saves time and budget, reduces migration risks and increases efficiency. Only PCmover’s proprietary technology includes full selectivity that transfers data, applications and settings from an old PC to a new one, even if the versions of Windows are different. The privately held company was founded in 1983 and is headquartered in Bellevue, Washington.