TransAct’s Revolutionary BOHA!™ Ecosystem of Back-of-House Automation Solutions to Make Industry Debut at the National Restaurant Association Show in Chicago

BOHA!™ Cloud Services and Apps Provide Comprehensive Functionality to
Address Array of Key Restaurant and Foodservice Industry Back-of-House
Needs

HAMDEN, Conn.–(BUSINESS WIRE)–TransAct® Technologies Incorporated (Nasdaq: TACT)
(“TransAct” or “the Company”), a global leader in software-driven
technology and printing solutions for high-growth markets, announced
today that it will debut BOHA!™,
its comprehensive ecosystem of cloud-based SaaS apps and hardware
solutions for restaurant and food service companies’ back-of-house
operations, at the National Restaurant Association Show (“NRA 2019”) on
May 18-21, 2019 in Chicago, Illinois. BOHA! is the industry’s first
single-vendor solution to combine applications for Inventory Management,
Temperature Monitoring of Food and Equipment, Timers, Food Safety
Labeling, Food Recalls, Checklists & Procedures, Equipment Service
Management and Delivery Management in a single platform. NRA 2019
attendees visiting TransAct’s booth (#6657) at McCormick Place will see
how BOHA! effortlessly combines cloud-based SaaS applications with
hardware and accessories to deliver superior results for critical
back-of-house operations.

Bart C. Shuldman, Chairman and CEO of TransAct Technologies, said,
“Since the launch of our new BOHA! ecosystem in late March, we have seen
rapidly growing customer interest and a very positive industry response
to our compelling suite of integrated SaaS-based software applications
and hardware solutions that help restaurant and foodservice operators
automate their back-of-house operations. Now we turn our attention to
the all-important National Restaurant Association Show where we will
engage directly with industry participants and potential customers of
all sizes in what is our largest-ever booth. Located in the heart of the
North Hall’s TECH Pavilion, the TransAct showcase (#6657) will be a hub
of activity as our purpose-built hardware, full suite of software and
complete array of label offerings are on display for the industry for
the first time. Visitors will experience individual demonstrations of
each of the ten BOHA! SaaS-based apps and each of our purpose-built
BOHA! hardware offerings. These demonstrations will highlight how our
software and hardware solutions combine to form the industry’s first
single-vendor suite of integrated software applications and hardware
solutions to automate their back-of-house operations.

“We believe this is an ideal time to bring BOHA! to market. Restaurant
and food service companies are facing rising food and labor costs which
have led them to re-think each area of their business. BOHA! is an ideal
way for restaurant and foodservice operators to use automation and
reduce tasks in the back-of-house to thereby help increase efficiency
and lower costs. Its intuitive software interface is designed to reduce
training time and make it easy for kitchen and other staff to properly
implement its operations into their daily workflows. In addition,
BOHA!’s single platform, single portal solution provides the highest
level of relevant features and functionality while eliminating the
complexity of managing multiple software and hardware products from
multiple vendors.”

BOHA! SOFTWARE SOLUTIONS

The BOHA! ecosystem features the following SaaS-based apps and
functionality:

  • BOHA! Inventory: BOHA! Inventory provides the fastest and most
    accurate way to manage restaurant and foodservice inventory. BOHA!
    Inventory is a complete inventory management solution that allows any
    restaurant employee, not just managers, to enter inventory counts by
    scanning barcodes, tapping through a list, or using voice recognition.
    BOHA! Inventory users can also submit new food orders through the app
    which builds a “suggested” re-order based on previous usage data.
    Receiving is also simplified as BOHA! Inventory links distributor
    invoices to purchase orders and manages quality complaints,
    eliminating the need to call or manually submit information. BOHA!
    Inventory works on the BOHA! Handheld.
  • BOHA! Temp: BOHA! Temp improves HACCP compliance and restaurant
    brand standards by effortlessly walking employees through each step of
    the required food temperature taking process. If an item is measured
    out of its specified temperature range, the app walks the employee
    through the necessary corrective action steps. BOHA! Temp also creates
    daily and weekly logs that can be provided to internal auditors or
    health inspectors. BOHA! Temp works on the BOHA! Handheld and is
    integrated with industry-leading Bluetooth temperature probes.
  • BOHA! Sense: BOHA! Sense uses BOHA! Sensor IoT devices
    installed inside refrigerators, freezers and walk-ins to monitor
    temperatures in real time. BOHA! Sensors connect via LoRa (Long Range)
    technology to transmit signals through walk-in refrigerators and
    freezers to the BOHA! Gateway which then delivers temperature readings
    to the cloud. When temperatures are measured out of range, BOHA! Sense
    alerts users via messages on the BOHA! Handheld and via text and email
    alerts. BOHA! Sense works on the BOHA! Handheld.
  • BOHA! Checklist: BOHA! Checklist efficiently manages the
    scheduling of tasks – from opening and closing procedures to daily and
    monthly preventative maintenance tasks and much more – and tracks
    progress, ensuring the work is completed. BOHA! Checklist is supported
    on the BOHA! Terminal as well as on Android and iOS tablets.
  • BOHA! Food Prep: BOHA! Food Prep calculates how much food to
    prep each day based on sales and inventory metrics. The app offers
    step-by-step prep instructions for each ingredient, including
    how-to-videos and associated documentation, directly on the BOHA!
    Terminal and allows users to print date code labels.
  • BOHA! Labeling: TransAct’s offering for food safety and grab ‘n
    go labeling on the BOHA! Terminal has been fully re-developed as BOHA!
    Labeling. BOHA! Labeling allows restaurant and foodservice operators
    to put their menu and label designs in the cloud for easy set-up and
    review and to ensure compliance with company standards. Updates made
    in the BOHA! cloud can be delivered to BOHA! Terminals in real time.
    BOHA! Labeling can be combined with Media Library to give employees
    access to training materials, recipe cards, how-to videos, plating
    instructions and much more.
  • BOHA! Food Recall: BOHA! Food Recall fully automates the food
    recall and withdrawal process, ensuring increased
    compliance. Restaurants are instantly alerted if they are carrying
    affected product and employees are given instructions on how to
    proceed, automating workflows as well as delivering talking points on
    the recall for use with customers. BOHA! Food Recall also delivers
    alerts and notifications via e-mail and text messages.
  • BOHA! Service: Managing service and warranties for restaurant
    equipment can be trying for even the best operators. With BOHA!
    Service, operators can request equipment maintenance and receive,
    edit, approve and pay for service from approved service providers, all
    within the app. Service records are tracked in a blockchain network
    for the life of the equipment. BOHA! Service works on the BOHA!
    Handheld.
  • BOHA! Delivery: BOHA! Delivery is a powerful tool for
    restaurant operators that want to eliminate the need for multiple
    tablets and printers when using multiple online ordering systems.
    BOHA! Delivery will aggregate delivery orders on the BOHA! Terminal
    and allow for printing of work order labels to properly stage and
    prepare customer orders as well as tamper-proof labels that ensure
    customers receive their orders without interference from drivers or
    other parties.
  • BOHA! Timer: The newest addition to the BOHA! app lineup, BOHA!
    Timer automates timed functions by creating easy-to-use timers for
    cooked, cooled and prepped food items, as well as for non-food items
    or tasks that require time tracking. The app can also alert employees
    to temp items during a cool down process or for miscellaneous items
    such as sanitizer or cleaning products and features expired timers
    that are loud enough to be heard in a busy kitchen. BOHA! Timer
    integrates with BOHA! Temp and works on the BOHA! Tablet and BOHA!
    Terminal.

BOHA! HARDWARE SOLUTIONS

The BOHA! ecosystem features the following hardware solutions:

  • BOHA! Terminal: BOHA! Terminal is purpose-built to
    revolutionize how kitchen staff prepare and label food and grab ‘n go
    items. It features two label printers and a large touch-screen for
    displaying graphics and videos for recipe cards, plating instructions
    and other training and onboarding materials. BOHA! Terminal includes
    TEMS (TransAct Enterprise Management System™) to ensure only approved
    apps and functions are available on the device. TEMS also allows
    TransAct to deliver over-the-air app, operating system and security
    updates directly to each BOHA! Terminal.
  • BOHA! Handheld: BOHA! Handheld is a powerful, rugged mobile
    device, specifically developed for use in restaurant and food service
    kitchens. Water and food particles are the fact of life in kitchens
    and IP67 compliance ensures the BOHA! Handheld performs day in and day
    out. BOHA! Handheld is equipped with an extended battery to
    accommodate even the longest shifts. Its integrated infrared scanner
    also allows for use with the BOHA! Inventory app.
  • BOHA! Sensor and BOHA! Gateway: BOHA! Sensor monitors the
    temperature inside refrigerators, and freezers and walk-in equipment
    as well as dry storage areas. BOHA! Sensor uses LoRaWAN signal
    technology, which allows for signals to communicate through metal, to
    ensure that temperature readings are delivered in real time to the
    BOHA! Gateway. BOHA! Gateway is the hub that aggregates temperature
    readings from all BOHA! Sensors and sends the data to the cloud.

TransAct will also demonstrate at the 2019 National Restaurant
Association Show a critical component to the BOHA! ecosystem, the
Company’s full lineup of TransAct Labels which are specifically
designed to work with the thermal printers featured in the BOHA!
Terminal. TransAct Labels are FDA-compliant and engineered for
high-quality printing, making them perfectly suited for the rigors of
the commercial kitchen and well equipped to reduce the threat of paper
jams. TransAct Labels are available in four adhesive types which cover
all kitchen labeling needs – permanent, removable, removable film and
dissolvable – and offer a wide variety of sizes.

Mr. Shuldman concluded, “Our entire BOHA! team has been focused on
developing what we believe to be the industry’s most revolutionary
solution for managing critical back-of-house operations. This is an
exciting time for TransAct and the industry as we bring result of our
efforts to Chicago where we can engage with restaurant and foodservice
operators of all sizes as we demonstrate how BOHA! can deliver clear and
measurable improvements to their bottom line while greatly enhancing
employees’ ability to take the customer experience to a whole new level.
The 2019 NRA Show is an important milestone for our Company and we are
looking forward to speaking with current and prospective customers
alike. Our team is also looking forward to showcasing our commitment to
service as we become key partners and our solutions become a vital part
of our customers’ day-to-day business operations.”

For more information on the Company’s BOHA! ecosystem, please visit www.transact-tech.com/restaurant-solutions/boha

About TransAct Technologies Incorporated

TransAct Technologies Incorporated is a global leader in developing
software-driven technology and printing solutions for high-growth
markets including restaurant solutions, POS automation, casino and
gaming, lottery, and oil and gas. The Company’s solutions are designed
from the ground up based on customer requirements and are sold under the
BOHA!™, AccuDate™, EPICENTRAL®, Epic®, Ithaca®
and Printrex® brands. TransAct has sold over 3.3 million
printers and terminals around the world and is committed to providing
world-class service, spare parts and accessories to support its
installed product base. Through the TransAct Services Group, the Company
also provides customers with a complete range of supplies and consumable
items both online at http://www.transactsupplies.com
and through its direct sales team. TransAct is headquartered in Hamden,
CT. For more information, please visit http://www.transact-tech.com
or call (203) 859-6800.

BOHA! is a trademark of TRANSACT Technologies Incorporated. ©2019
TRANSACT Technologies Incorporated. All rights reserved.

Forward-Looking Statements

Certain statements in this press release include forward-looking
statements. Forward-looking statements generally can be identified by
the use of forward-looking terminology, such as “may”, “will”, “expect”,
“intend”, “estimate”, “anticipate”, “believe” or “continue” or the
negative thereof or other similar words. All forward-looking statements
involve risks and uncertainties, including, but not limited to, customer
acceptance and market share gains, both domestically and
internationally, in the face of substantial competition from competitors
that have broader lines of products and greater financial resources; our
competitors introducing new products into the marketplace; our ability
to successfully develop and introduce new products and the acceptance of
such products in the marketplace; our dependence on significant
customers; our dependence on significant vendors; dependence on contract
manufacturers for the assembly of a large portion of our products in
Asia; our ability to protect intellectual property; our ability to
recruit and retain quality employees as the Company grows; our
dependence on third parties for sales outside the United States,
including Australia, New Zealand, Europe, Latin America and Asia; the
economic and political conditions in the United States, Australia, New
Zealand, Europe, Latin America and Asia; marketplace acceptance of new
products; risks associated with foreign operations; the availability of
third-party components at reasonable prices; price wars or other
significant pricing pressures affecting the Company’s products in the
United States or abroad; risks associated with potential future
acquisitions; the risk that our new line of food safety and oil and gas
products will not drive increased adoption by customers; and other risk
factors detailed in TransAct’s Annual Report on Form 10-K and other
reports filed with the Securities and Exchange Commission. Actual
results may differ materially from those discussed in, or implied by,
the forward-looking statements. The forward-looking statements speak
only as of the date of this release and the Company assumes no duty to
update them to reflect new, changing or unanticipated events or
circumstances.

Contacts

Investor:
Steve DeMartino
President and Chief Financial
Officer
TransAct Technologies Incorporated
203-859-6810

Richard Land, Joseph Jaffoni, Jim Leahy
JCIR
212-835-8500 or [email protected]

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