TransAct Addresses Critical Restaurant Industry Back-of-House Automation Needs with Launch of Revolutionary BOHA! Branded Ecosystem of Cloud-Based Apps and Companion Hardware Solutions

BOHA!™ Cloud Services and Apps Provide Comprehensive Functionality to
Address Key Restaurant and Foodservice Industry Back-of-House Needs,
Including Inventory Management, Temperature Monitoring for Food and
Equipment, Food Recalls, Food Labeling, Check Lists and Equipment
Service Management

All-in-One Solution Helps Restaurant and Food Service Operators of
Any Size Address Increasing Back-of-House Costs and Workloads

HAMDEN, Conn.–(BUSINESS WIRE)–TransAct® Technologies Incorporated (Nasdaq: TACT)
(“TransAct” or “the Company”), a global leader in software-driven
technology and printing solutions for high-growth markets, announced
today the launch of BOHA!™,
a comprehensive ecosystem of cloud-based SaaS apps and hardware
solutions that will revolutionize how restaurant and food service
companies manage their back-of-house operations. BOHA! is the first
single-vendor solution to combine applications for Inventory Management,
Temperature Monitoring of Food and Equipment, Food Safety Labeling, Food
Recalls, Checklists & Procedures, Equipment Service Management and
Delivery Management in a single platform. Each BOHA! solution combines
cloud-based SaaS applications with hardware and accessories to deliver
superior results for critical back-of-house operations. BOHA! offers a
one-stop solution for restaurants and food service companies to address
their current back-of-house operating requirements while providing a
future-ready platform capable of addressing back-of-house operations as
they continue to evolve.

Bart C. Shuldman, Chairman and CEO of TransAct Technologies, said, “The
launch of our new BOHA!
SaaS-based software and hardware ecosystem
marks a significant
milestone for TransAct and the restaurant and foodservice industry. For
the first time, operators can deploy a full, single-vendor suite of
integrated software applications and hardware solutions to automate
their back-of-house operations. Given the priority placed on having
employees deliver the best customer experience in an environment with
rising food and labor costs, all restaurant and food service companies
are focused on adding automation and reducing administrative tasks in
their back-of-house operations to increase efficiency and lower costs.

“Over the last several years, we have spent considerable time working
with operators across the industry, including in their kitchens, to
determine how best to help them address these critical needs. One of our
key learnings was that restaurant and food service operators want to
simplify their processes with a single platform, single portal solution
that provides the highest level of relevant features and functionality
while eliminating the complexity of managing multiple software and
hardware products from multiple vendors. The result of our tireless
efforts is the development of BOHA!, an innovative range of products
that can address what we believe is a large opportunity to offer
automated solutions that streamline critical back-of-house processes.
With BOHA!, TransAct is uniquely positioned to deliver a comprehensive
ecosystem of cloud-based SaaS apps, hardware and accessories.”

BOHA! SOLUTION SUITE

At launch, the BOHA! ecosystem will feature the following SaaS-based
apps, functionality and hardware solutions:

BOHA! Inventory

BOHA! Inventory provides the fastest and most accurate way to manage
inventory in restaurant and foodservice operations. BOHA! Inventory is a
complete inventory management solution that allows any restaurant
employee, not just managers, to enter inventory counts by scanning
barcodes, tapping through a list, or using voice recognition. BOHA!
Inventory users can also submit new food orders through the app which
builds a “suggested” re-order based on previous usage data. The
receiving process is also simplified with BOHA! Inventory linking
distributor invoices to purchase orders and managing quality complaints,
eliminating the need to call or manually submit information. BOHA!
Inventory works on the BOHA! Handheld.

BOHA! Temp

BOHA! Temp improves HACCP compliance and restaurant brand standards by
effortlessly walking employees through each step of the required food
temperature taking process. If any food item is measured out of its
specified temperature range, the app walks the employee through the
necessary corrective action steps. BOHA! Temp also creates daily and
weekly logs that can be provided to internal auditors or health
inspectors. BOHA! Temp works on the BOHA! Handheld and is integrated
with industry-leading Bluetooth temperature probes.

BOHA! Sense

BOHA! Sense uses BOHA! Sensor IoT devices installed inside
refrigerators, freezers and walk-ins to monitor temperatures in real
time. BOHA! Sensors connect via LoRa (Long Range) signal technology to
transmit through walk-in refrigerators and freezers to BOHA! Gateway
which then delivers temperature readings to the BOHA! Cloud. Whenever
temperatures are measured out of range, the BOHA! Sense app alerts users
via messages on the BOHA! Handheld while also sending text and email
alerts. BOHA! Sense works on the BOHA! Handheld.

BOHA! Checklist

BOHA! Checklist efficiently manages the scheduling of tasks, tracking
completion and ensuring the work is completed from opening and closing
procedures, to daily and monthly preventative maintenance tasks and much
more. BOHA! Checklist is supported on the BOHA! Terminal, as well as on
Android and iOS tablets.

BOHA! Food Prep

BOHA! Food Prep calculates how much food to prep each day based on sales
and inventory metrics. The BOHA! Food Prep app offers step-by-step prep
instructions for each ingredient, including how-to-videos and associated
documentation directly on the BOHA! Terminal and allows users to print
date code labels.

BOHA! Labeling

TransAct’s offering for food safety and grab ‘n go labeling on the BOHA!
Terminal has been fully re-developed as BOHA! Labeling. BOHA! Labeling
allows restaurant and foodservice operators to set up their menu and
label designs in the cloud for easy set-up and review and to ensure
compliance with company standards. Updates made in the BOHA! cloud can
be delivered to BOHA! Terminals in real time. BOHA! Labeling can be
combined with Media Library to give employees access to training
materials, recipe cards, how-to videos, plating instructions and much
more.

BOHA! Food Recall

BOHA! Food Recall fully automates the food recall and withdrawal
process, ensuring increased compliance. Restaurants are instantly
alerted if they are carrying affected product and employees are given
instructions on how to proceed, automating workflows as well as
delivering talking points on the recall for use with customers. BOHA!
Food Recall delivers alerts and notifications via e-mail and text
messages.

BOHA! Service

Managing service and warranties for restaurant equipment can be trying
for even the best operators. With BOHA! Service, operators can request
equipment maintenance and receive, edit, approve and pay for service
from approved service providers, all within the app. Service records are
tracked in a blockchain network for the life of the equipment. BOHA!
Service works on the BOHA! Handheld.

BOHA! Delivery

BOHA! Delivery is a powerful tool for restaurant operators that want to
eliminate the need for multiple tablets and printers when using multiple
online ordering systems. BOHA! Delivery will aggregate delivery orders
into the BOHA! Terminal and allow for printing of work order labels to
properly stage and prepare customer orders.

BOHA! HARDWARE

BOHA! Terminal

BOHA! Terminal is purpose-built to revolutionize how kitchen staff
prepare and label food and grab ‘n go items. The BOHA! Terminal includes
two label printers and a large touch-screen for displaying graphics and
videos for recipe cards, plating instructions and other training and
onboarding materials. BOHA! Terminal includes TEMS (TransAct Enterprise
Management System) to ensure only approved apps and functions are
available on the device. TEMS also allows TransAct to deliver
over-the-air app, operating system and security updates directly to each
BOHA! Terminal.

BOHA! Handheld

BOHA! Handheld is a powerful, rugged mobile device, specifically
developed for use in restaurant and food service kitchens. Water and
food particles are the fact of life in kitchens and IP67 compliance
ensures the BOHA! Handheld performs day in and day out. BOHA! Handheld
is equipped with an extended battery to accommodate even the longest
shifts. Its integrated infrared scanner also allows for use with the
BOHA! Inventory app.

BOHA! Sensor and BOHA! Gateway

BOHA! Sensor monitors the temperature inside refrigerators, and freezers
and walk-in equipment as well as dry storage areas. Using LoRaWAN signal
technology, which allows for signals to communicate through metal, BOHA!
Sensor ensures that temperature readings are delivered in real time to
the BOHA! Gateway.

BOHA! Gateway is a hub that aggregates temperature readings from all
BOHA! Sensors and sends the data to the cloud to the BOHA! cloud servers.

Mr. Shuldman concluded, “From the time we introduced our first
restaurant solutions offering, we have continued to evolve our
capabilities based on detailed feedback from industry participants. With
BOHA!, TransAct is excited to introduce an industry-first, all-in-one
ecosystem that supports our commitment to helping restaurants and food
service companies deliver clear and measurable improvements to their
bottom line, at the same time freeing up employees to focus on improving
the customer experience.”

For more information on the Company’s BOHA! ecosystem, please visit www.transact-tech.com/restaurant-solutions/boha

About TransAct Technologies Incorporated

TransAct Technologies Incorporated is a global leader in developing
software-driven technology and printing solutions for high-growth
markets including restaurant solutions, POS automation, casino and
gaming, lottery, mobile and oil and gas. The Company’s solutions are
designed from the ground up based on customer requirements and are sold
under the BOHA!™, EPICENTRAL®, Epic®, Ithaca®,
RESPONDER and Printrex® brands. TransAct has over 3.0 million
printers and terminals installed around the world and is committed to
providing world-class service, spare parts and accessories to support
its installed product base. Through the TransAct Services Group, the
Company also provides customers with a complete range of supplies and
consumable items both online at http://www.transactsupplies.com
and through its direct sales team. TransAct is headquartered in Hamden,
CT. For more information, please visit http://www.transact-tech.com
or call (203) 859-6800.

BOHA! is a trademark of TRANSACT Technologies Incorporated. ©2019
TRANSACT Technologies Incorporated. All rights reserved.

Forward-Looking Statements

Certain statements in this press release include forward-looking
statements. Forward-looking statements generally can be identified by
the use of forward-looking terminology, such as “may”, “will”, “expect”,
“intend”, “estimate”, “anticipate”, “believe” or “continue” or the
negative thereof or other similar words. All forward-looking statements
involve risks and uncertainties, including, but not limited to, customer
acceptance and market share gains, both domestically and
internationally, in the face of substantial competition from competitors
that have broader lines of products and greater financial resources; our
competitors introducing new products into the marketplace; our ability
to successfully develop and introduce new products and the acceptance of
such products in the marketplace; our dependence on significant
customers; our dependence on significant vendors; dependence on contract
manufacturers for the assembly of a large portion of our products in
Asia; our ability to protect intellectual property; our ability to
recruit and retain quality employees as the Company grows; our
dependence on third parties for sales outside the United States,
including Australia, New Zealand, Europe, Latin America and Asia; the
economic and political conditions in the United States, Australia, New
Zealand, Europe, Latin America and Asia; marketplace acceptance of new
products; risks associated with foreign operations; the availability of
third-party components at reasonable prices; price wars or other
significant pricing pressures affecting the Company’s products in the
United States or abroad; risks associated with potential future
acquisitions; the risk that our new line of food safety and oil and gas
products will not drive increased adoption by customers; and other risk
factors detailed in TransAct’s Annual Report on Form 10-K and other
reports filed with the Securities and Exchange Commission. Actual
results may differ materially from those discussed in, or implied by,
the forward-looking statements. The forward-looking statements speak
only as of the date of this release and the Company assumes no duty to
update them to reflect new, changing or unanticipated events or
circumstances.

Contacts

Investors:
Steve DeMartino
President and Chief
Financial Officer
TransAct Technologies Incorporated
203-859-6810

Richard Land, Joseph Jaffoni, Jim Leahy
JCIR
212-835-8500 or [email protected]

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