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Business Issues: Content Insider # 352 - Living the Edge

Content Insider # 352 - Living the Edge

Dealing with Customers, Issues in Realer than Real Time

Miles Weston

Bet you think most of the companies you buy from only want profits and to have "Hi My Name is Anna" confuse you when you gripe. No they like to be liked on Facebook, their Twits' Tweets, Pinterest, LinkedIn, you name it just don't expect assistance after you like 'em. That's too dangerous. But there are some companies that talk to, listen to, help their customers. They get those five star awards based on customer surveys...see you really do count to a lot of folks. And we'll give you the inside story of why and how they do it!!! Read More >>


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