CSG Launches Mediation in the Cloud

GREENWOOD VILLAGE, Colo.–(BUSINESS WIRE)–The continued proliferation of the Internet of Things (IoT) is projected
to lead to more than 50 billion sensors and connected devices worldwide
by 20221. As a result, many communications service providers
(CSPs) are moving their revenue management functions to the cloud to
support the demands of IoT, 5G, and new digital services.

Today, CSG (NASDAQ: CSGS) announces the availability of its Mediation
platform as a cloud-based solution. Hosted by Amazon Web Services (AWS),
CSG Mediation leverages both the cloud and native AWS tools to help CSPs
meet demands in real-time. It is equipped to elastically scale, tying
costs to current demand versus the traditional method of investing up
front to account for unpredictable peaks.

“As demands continue to escalate resulting from the deployment of 5G and
the growth in IoT, the need for mediating new usage data records will
increase in importance,” said Chad Dunavant, global head of product
management, CSG. “For CSPs, it is difficult to predict the number of
applications that will leverage this new evolution of connectivity, so
having a platform like CSG Mediation that can scale on-demand to support
growth as it occurs is critical.”

Using CSG Mediation delivers significant cost savings and operational
efficiencies, while improving time to market for new services, providing:

  • Unparalleled application performance: Benchmarked to process
    more than 1.7 million transactions per second on a single compute node.
  • Cost-effective entry: With budget-conscious annual compute
    costs, the application can process up to 35 billion events per day.
  • Scalability: Increase volumes up to 150 billion events per day
    immediately, adding virtual compute, memory and storage. For streams
    with no shared context, customers can process more than a trillion
    events per day with only seven nodes.

CSG Mediation provides a cost-effective and efficient way for service
providers to seize the 5G opportunity with minimal risk and disruption
to existing systems. In addition, CSG can manage your back-office
operations, giving you time to focus on critical business priorities.
With data center and infrastructure management, applications
configuration management, applications operations, and business
operations capabilities, CSG Managed Services currently supports some of
the world’s largest CSPs to streamline their operations, implement their
strategy, and accelerate their business growth.

About CSG

CSG is a provider of software and services that help companies around
the world monetize and digitally enable the customer experience. For
more than 35 years, CSG has simplified the complexity of business,
providing revenue management and digital monetization, payments, and
customer engagement solutions to help our customers tackle any business
challenge and thrive in an ever-changing marketplace.

Operating across more than 120 countries worldwide, CSG manages billions
of critical customer interactions annually. CSG is the trusted partner
driving digital innovation for hundreds of leading global brands,
including Arrow Electronics, AT&T, Charter Communications, Comcast,
DISH, Eastlink, Formula One, iflix, MTN and Telstra.

To learn more, visit our website at csgi.com
and connect with us on LinkedIn,
Twitter
and Facebook.

1Juniper
Research, The Internet of Things, Consumer, Industrial and Public
Services 2018-2023

Contacts

Brad Jones
Public Relations
CSG
+1 (303) 200-3001
[email protected]

Liz
Bauer
Investor Relations
CSG
+1 (303) 804-4065
[email protected]

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