Company News: Page (1) of 1 - 02/11/13

First Tennessee Wins 13 Greenwich Excellence Awards

February 11, 2013 --

MEMPHIS, Tenn., Feb. 11, 2013 (GLOBE NEWSWIRE) -- First Tennessee Bank won top customer satisfaction honors in both the national and regional categories for business banking in the 2012 Greenwich Excellence Awards for U.S. small business and middle market banking. First Tennessee is a subsidiary of First Horizon National Corp. (NYSE:FHN).



With 10 awards in the Small Business Banking category and three in the Middle Market Banking category (complete list below), First Tennessee is among an elite group. Less than 6 percent of financial institutions were selected for awards out of more than 750 eligible providers, and First Tennessee was the most awarded Tennessee-based bank.



"First Tennessee is honored to be recognized for client satisfaction," said Steve Hawkins, executive vice president of corporate banking. "Our goal is to be easy to do business with and provide exceptional service, and these prestigious awards affirm that we are on the right track."


"Small-business customers can find practical advice and support in our financial centers," said Dave Miller, head of consumer banking. "Our people become real partners with their business customers."




First Tennessee's 2012 Greenwich Excellence Awards are:




Small Business Banking  



Likelihood to Recommend



Credit Policy



Financial Stability



Branch Satisfaction



Online Services



Treasury Management Overall Satisfaction



Treasury Management Accuracy of Operations



Treasury Management Product Capabilities



Treasury Management  Customer Services



Treasury Management Overall Satisfaction — South Region



Middle Market Banking



Overall Satisfaction



Overall Satisfaction – South Region



Treasury Management Overall Satisfaction — South Region




Greenwich Associates, a leading international research-based consulting firm in institutional financial services, bases the Greenwich Excellence Awards on having a significantly different percentage of "Excellent" ratings than the mean for all banks at a 95 percent confidence level. The awards reflect ratings received from more than 30,000 interviews with businesses with revenues between $1 million and $500 million.



About First Horizon



The 4,500 employees of First Horizon National Corp. (NYSE:FHN) provide financial services through more than 170 First Tennessee Bank locations in and around Tennessee and 19 FTN Financial Group offices in the U.S. and abroad. First Tennessee has the leading combined market deposit share in the counties where it does business and one of the highest customer retention rates of any bank in the country. FTN Financial is a capital markets industry leader in fixed income sales, trading and strategies for institutional clients in the U.S. and abroad. FHN has been recognized as one of the nation's best employers by AARP and Working Mother magazines. More information is available at www.fhnc.com.



FHN-G


CONTACT: Jack Bradley, (901) 523-4813
Steve Hawkins, (901) 523-4635



First Horizon Logo

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Related Keywords: BANKINGSales, Sales & Marketing, Management, Sales, Sales, USA, Financial, Business,

Source:2013 GlobeNewswire, Inc. . All Rights Reserved

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